Careers

Step into Alpha
Excellence at
Alphacom

About Alphacom

The greatest
workplace is one
where exceptional people meet unique
challenges

At Alphacom, we’re a dynamic team dedicated to providing exceptional customer service through our state-of-the-art global call center operations.

With a focus on fostering growth and innovation, we’ve cultivated a thriving work environment where individuals flourish. We value collaboration, creativity and determination in overcoming challenges.

Join us in delivering top-tier support and exploring diverse career opportunities as we continue to grow and excel together.

Values

At Alphacom, our decisions and actions are anchored in unwavering principles

Cooperation, respect, and radical transparency form the bedrock of our company philosophy. These principles, reflected in our ’10 Commandments,’ drive our culture of innovation, guiding us towards excellence in everything we do.

Benefits

Discover a workplace where you can elevate your skills and build a rewarding career.

Growth Opportunities:

At Alphacom, we prioritize your career growth. We provide a platform for internal advancement, skill development programs, and ongoing training sessions to help you excel in your role and progress within the company.

Fun Work Environment:

Join a team that values a positive and enjoyable workplace. Our culture promotes camaraderie, team-building activities, and a vibrant atmosphere that fosters creativity and collaboration.

Casual Clothes:

Experience the comfort of a relaxed dress code. Embrace a casual attire policy that allows you to work comfortably while maintaining professionalism.

Free Snacks:

Enjoy a selection of complimentary snacks available throughout the workday. We believe in fueling productivity and keeping our team energized.

Door-to-Door Transportation Post 9 PM:

Your safety matters. We offer door-to-door transportation services after 9 PM, ensuring a secure commute home for our employees.

AM & PM Schedules:

We understand the need for flexibility. With various shifts available, including AM and PM schedules, we aim to accommodate different lifestyle needs.

Employee of the Month Programs:

Recognizing outstanding contributions is important to us. Our Departmental Employee of the Month programs celebrate and reward exceptional performance within our teams.

Additional Customer Review Incentives:

We incentivize exceptional customer service. Extra rewards and incentives are available for employees who receive outstanding customer reviews or feedback.

The People Are Everything

We prioritize our people, see for

yourself

Raul P.

Learning & Development Specialist

Working at Alphacom is such a pleasure. Not feeling stressed about “another day”, having a friendly environment, a supportive and respectful team, plus the growth opportunities available for all team members are some of the things I like the most. Being able to laugh with friends while growing professionally and obtaining new skills makes everyday a good day. With my team, I really consider my job as a second home.

Louis P.

Executive Service Liaison

Alphacom is not like any of the call centers I’ve worked at before. At Alphacom, I truly feel at home and it has changed my mind about how good a work life can be. The way people are treated here is amazing. Alphacom gives its employees the flexibility and advantages needed to grow, improve their skills, and be happy.

Victor C.

General Customer Service Manager

Working at Alphacom has been the highlight of my contact center career over the past six years. The company’s commitment to fostering a positive and collaborative environment has significantly contributed to my professional growth. Alphacom’s dedication to innovation and excellence in customer service aligns seamlessly with my career goals, making every day both challenging and rewarding.

Sailyn R.

Dispatch & Authorizations Specialist

Will A.

Executive Service Liaison

The first thing that I liked the most about joining Alphacom was that there are no barriers when it comes to talking to my superiors, every time I need something I can talk directly to them and they are always quick to help. I also love that this is a growing company which allows me to grow and develop professionally. There is a collaborative atmosphere at Alphacom that I haven’t found anywhere else.

Freddy F.

Brand Management Specialist

My journey with this company has been amazing. I would like to express my gratitude for the many opportunities and support that Alphacom has provided to us, making our workplace a positive and conducive environment. Leadership has been instrumental in fostering a culture of dedication and commitment among the team.

Alan P.

General Customer Service Specialist

I’ve truly enjoyed my time with Alphacom;. It’s been a fantastic journey filled with a lot of growth opportunities. I am grateful to be part of a team that values growth and appreciates its team members!

Engel R.

Quality Assurance Specialist

Honestly, Liberty Home Guard has the best work environment I have experienced. It’s rare to be part of a company where even in busy season you’re actually stress-free. Every single employee is super nice and caring. This is the only job I’ve had where I enjoy coming into work every day.

Jorge U.

IT Support Specialist

While working at Alphacom, I have gotten huge opportunities to grow while at the company. The positive environment lets me feel like I am working with friends and family.

Jorge J.

Purchasing Manager

Alphacom is synonymous with remarkable challenges and growth opportunities that will align perfectly with your professional development in your career. Alphacom has been and will always be the greatest professional experience of my career. Alphacom is the place to fulfill all of your expectations when it comes to an amazing work environment and building long lasting relationships with your colleagues.

Anny L.

Resolutions Specialist

Being part of this company has taught me how to challenge myself and improve in a positive way. As an employee of two years at Alphacom, I value the company’s never-ending efforts to maintain a healthy work environment.

Our Commitment to Each Other

What we value
from prospective
candidates:

We always look for applicants with a positive attitude and a determination to overcome any challenges they face. No matter what the department, we are looking for candidates who value kindness, respect, and communication. We look for team players who are able to think big and stay humble.

We believe that the best way to achieve our goal is to have a diverse team of people who all contribute their unique talents and perspectives to our shared mission.

What you can
expect from us:

Alphacom ensures that all our employees are treated with respect and are given what they need to excel in their respective roles. We value our employees and listen to them when there is something they need. Alphacom provides an environment where innovation and creativity are encouraged.